Frequently asked questions from our support
1. What is custom packaging and why do I need it?
Custom packaging is packaging specifically designed to fit your product’s shape, size, and branding. It helps protect the product, improves presentation, and enhances customer experience—making your brand more memorable and professional.
2. Do you offer eco-friendly or sustainable packaging options?
Yes! As a responsible custom packaging supplier, we offer recyclable, biodegradable, and compostable materials. Our eco-friendly packaging solutions help reduce your carbon footprint without compromising on quality or durability.
3. Can I get custom sizes and shapes for my packaging?
Absolutely. We specialize in creating packaging in any size, shape, or style you need. Whether it’s small boxes for cosmetics or large packaging for electronics, we tailor it to fit perfectly.
4. How long does it take to receive my custom packaging order?
Turnaround time typically ranges from 7 to 14 business days depending on your order size and design complexity. We also offer rush production options for urgent needs.
5. What materials do you use for custom packaging?
We use a variety of high-quality materials including cardboard, kraft, corrugated, and rigid stock. You can also choose eco-friendly options to support sustainability while maintaining product safety.
6. Is there a minimum order quantity (MOQ)?
We offer flexible order quantities to support businesses of all sizes. Whether you need a small batch for a product launch or a bulk order for retail distribution, we’ve got you covered.
7. Can I see a sample before placing a full order?
Yes, we provide digital mockups and physical samples upon request. This allows you to check the quality, design, and material before mass production begins.
8. Do you offer free design support?
Yes! Our experienced design team offers free assistance to help you create packaging that looks great and communicates your brand message clearly. No extra charges for revisions.
9. Can I print my logo and brand colors on the packaging?
Definitely. We provide full-color printing, custom finishes, embossing, foil stamping, and more to showcase your brand exactly how you envision it.
10. Why choose us as your The Tuck Boxes?
We combine quality, affordability, fast delivery, and unmatched customer service. Our fully customizable solutions help you build a strong brand image while keeping costs low and sustainability in mind.